Office Manager & HR Support looking for a new opportunity
This candidate is a highly motivated and versatile professional with significant experience across a business. They possess strong communication and negotiation skills, complemented by a proactive approach to work, which has seen them excel in building and maintaining client relationships, leading teams, and managing operations.
Currently, the candidate serves as an Office and HR Manager, where they efficiently manage account tasks, office operations, HR processes, and financial responsibilities. Their ability to perform diverse roles indicates a flexible and adaptable nature, making them well-suited for dynamic work environments.
Earlier in their career, the candidate managed their own business, highlighting entrepreneurial spirit and business acumen. Their background in hospitality management provided a foundation in operations and quality control, further underpinning their well-rounded experience in business management and client engagement sectors.
Current Salary: £35,000 - £40,000
Location: Cambridgeshire
Key Skills
Strong communication and negotiation skills, Initiative to work independently, Deliver results without supervision, Positive attitude, Ownership of responsibilities, Strive for excellence, Approachable team player, Build strong working relationships, Solid interpersonal skills, Effective collaboration, Productive teamwork, Determined and goal-driven, Set high standards, Microsoft Excel, Word, PowerPoint
Employment role and responsibilities:
- Manage when direct debits come out the bank account, setup and then automated
- Weekly expenses and track of sales teams sales numbers and send out monthly Sales Performance Statements to each sales person
- Work out margins for commissions to be paid
- Bank reconciliations via Xero
- Fill in monthly Finance Report
- Debtor chasing of outstanding payments
- VAT submissions with the accountant
- Primary person for Front of House and reception duties: Phones, Visitors, Post
- Arrange Meetings with clients
- Ensure smooth running of the office: Cleaners, Insurances - negotiate annual renewals, Landlords, If something breaks, organise the repair, Ensure the office is tidy and presentable, Company Cars - Tax, Insurance, services, MOT
- Odd secretarial type of duties for the MD such as renewals management for clients, proposals, cost negotiations with suppliers
- Recruitment - post job specifications on various job boards
- Review incoming CV's and pass relevant CV's onto the recruiting manager
- Send out offer letters and manage the new starter process
- Help manage onboarding of new employees, contracts, induction training
- Manage the sick leave and holiday process
- Generate, build, and maintain close working relationships with clients.
- Generate new leads, meeting and sales opportunities.
- Introduction of new customers to the business and providing marketing support to the team and extensive database of contacts.
- Providing customer quotations, processing orders.
- Deal with day‑to‑day customer queries.
- Maintaining & developing existing customer relationships.
- Attend customer meetings.
- Identifying opportunities to cross sell other products into the customer account.
- Communication with customers via email, telephone, online meetings and customer site visits.
- Proactively grow sales and look for opportunities to sell our range of products and services.
- Proactively manage open orders for my customers with our technical team and suppliers.
- Proactively contact non‑active accounts and encourage them.
If you are looking for a new staff member and you would like to have an explorative conversation about this person or any other role you are looking to recruit for please get in touch with Rosa on 01223 919 409 or email rosa@exactsourcing.com
JOB INSIGHTS & NEWS









