• Employment type
    Full Time
  • Sector
    IT
  • Location
    Cambridge
  • Salary
    £25,000 - £27,500
  • Share

Service Desk Analyst

Are you looking for a new opportunity? Our client is looking for a motivated team player to join the business as a Service Desk Analyst. As a Service Desk Analyst you will be the first point of contact in the IT department for all IT based queries. You will be proactive, professional and be able to communicate effectively at high levels as well as being able to resolve issues quickly and efficiently.

Could this role be for you?

As the Service Desk Analyst you will be:

  • Deal with customer enquiries and requests
  • Provide support for all desktop used technology
  • Maintain incident records using help desk systems
  • Assign tickets and escalate when needed
  • Assist with the set-up and issue of IT equipment
  • Promoting team work and knowledge sharing

As the Service Desk Analyst you will have:

  • Windows desktop support experience
  • Experience of support of printers, laptops, desktops and arranging the repair of hardware equipment
  • Familiar with Microsoft technologies
  • Attention to detail

If you like the sound of this opportunity and have the experience of working in a similar role or environment, please do get in touch by sending us an email with your application.  Please contact us on 01223 919 409 or email jobs@exactsourcing.com.

By applying for this Service Desk Analyst vacancy, you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services from us.

We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing. We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks.

If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies. Please follow us on Twitter (@ExactSourcing) or ‘like’ us on Facebook to keep updated with any future opportunities.

Exact Sourcing is an equal opportunities employment agency.