• Employment type
    Full Time
  • Sector
    Customer Service
  • Location
    Newmarket
  • Salary
    £22,000 - £22,750
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Senior Customer Service Advisor

Would you like to join a professional company and enjoy a role where you will be speaking to customers daily?  Due to expansion our client is looking for a Senior Customer Service Advisor to join their team in Newmarket.

The Senior Customer Service Advisor requires, leadership, great communication and organisational skills. This organisation is offering a friendly, supportive environment. Our client can offer long term career prospects with excellent benefits, including cycle to work scheme, company social events, and Perkbox.

As the Senior Customer Service Advisor you will be:

  • Leading and monitoring a team of advisors
  • Ensuring the Team meet SLA’s and offer great customer service
  • General administration and ensuring the team are supported
  • Making and confirming appointments through phone and email when required

As the Senior Customer Service Advisor, you will have:

  • Good communication skills written and verbal
  • Ability to prioritise your work load
  • Ability to work under pressure
  • Ideally, customer service experience and team leading skills

To apply for the Senior Customer Service Advisor role please contact us on 01638 661333 or email jobs@exactsourcing.com.

By applying for this Senior Customer Service Advisor role, you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services from us. We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing.

We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks. If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies. Please follow us on Twitter (@ExactSourcing) or ‘like’ us on Facebook to keep updated with any future opportunities.

Exact Sourcing is an equal opportunities employer.