• Employment type
    Full Time
  • Sector
    Customer Service
  • Location
    Cambridge
  • Salary
    £25,000 - £27,000
  • Share

Customer Service

Due to expansion our client is looking to grow their well-established Customer Service team by appointing a Customer Service Executive in a varied and busy role where no 2 days will be the same.

The role will allow you to deal with the incoming enquiry and sales order processing, returns, liaising with the customer feedback.  At the moment the role offer hybrid working which is great and there is free parking on site too!

If you are looking to work for a supportive manager and team in beautiful surroundings then this opportunity could be of interest to you.

As the Customer Service Executive, you will enjoy autonomy and ownership of your day-to-day tasks and really enjoy helping and supporting clients whilst solving problems day to day.  So, if you are looking to use your experience in customer support or customer service in a more involved way that offers you fulfilment day to day then this opportunity could be of interest to you.

This role would suit someone who has a background in customer service and thrives off juggling multiple tasks and using their own initiative so if this is something that would float your boat then please reach out to us.

As the Customer Service Executive, you will be:

  • Managing incoming orders/enquiries
  • Arrange deliveries from Warehouse
  • Investigation of client complaints
  • Liaising with internal and external teams
  • Preparing relevant transport information
  • Invoicing

As the Customer Service Executive, you will have:

  • Great communication skills
  • Ability to work as part of a team
  • Organisational and problem-solving skills
  • Experience of working within a customer support environment

If the opportunity as the Customer Service Executive sounds like the kind of challenge you were looking for then please contact us at 01638 661333 or email your cv to jobs@exactsourcing.com.

By applying for the position of Customer Service Executive you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services to us. We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt-out of this service at any point by informing Exact Sourcing.

We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks. If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies. Please follow us on Twitter (@ExactSourcing) or ‘like’ us on Facebook to keep updated with any future opportunities.

Exact Sourcing is an equal-opportunity employment agency.