• Employment type
    Full Time
  • Sector
    Customer Service
  • Location
    North East Cambridge
  • Salary
    £15,000 to £17,000
  • Share

Customer Support Executive

Due to expansion a great opportunity has arisen for a Customer focused professional to join our client’s team as a trainee Customer Support Executive.  Are you great at working on varied projects?  Are you organised, accurate and great with customers?  Working in this Customer Support Executive role you will have the opportunity to deal with incoming calls being the first point of contact for a commercial business whilst using your administration skills on a number of projects.

As the Customer Support Executive, you will be:   

  • Dealing with incoming customer enquiries
  • Managing client expectations and recording details and logging issues.
  • Project Support
  • Ordering of supplies
  • Analysing customer information and gathering details
  • Resolving issues and providing 1st line support
  • Escalating faults
  • Updating customer with progress

As the Customer Support Executive, you will have:

  • Strong administration skills
  • Excellent telephone manner
  • Ability to work well under pressure and multi task

If you are looking for a new opportunity to join a successful and growing company in the local area working in Customer Support and would really like the chance to be trained on various systems and commercial office environment then please get in touch.

Please send your application to jobs@exactsourcing.com or call us on 01638 661 333 for a further discussion.

We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks. If you are selected we will be in contact and if not, we will be keeping your details on file for any future vacancies. Please follow us on Twitter (@ExactSourcing) or ‘like’ us on Facebook to keep updated with any future opportunities.

Exact Sourcing is an equal opportunities employment agency